As manpower costs in traditional Business Processing Outsourcers (BPOs) centres start to rise and erode margins, they need to find ways to reduce manpower without compromising service levels.
AutoRek's automated reconciliation software can reduce reconciliation FTEs by 75% compared to manual processing and eliminate additional FTEs in ancillary processes such as collections, stopped payments and banking and cashiering. For an investment equivalent to less than the annual costs of 5 UK employees, AutoRek is generating 9 month breakeven paybacks and a total return on investment of 500% (recurring).
VanguARd™, our sales ledger cash allocation software, analyses cash receipts and automatically posts the entries to sales ledgers immediately. The manpower savings arising can be over 50% of the sales ledger cash team but, more importantly, the instant raising of emails to payers querying unfulfilled promises to pay or settlement discrepancies (discounts taken not due) and the escalation of issues instantly internally to stakeholders drives even greater savings of FTE, interest and bad debt expense. Easily reduce manpower in BPOs without compromising service levels using AutoRek and VanguARd™.
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