AutoRek helps Carlson Wagonlit reconcile travel billings
Carlson Wagonlit handles business travel management for a number of large UK organisations with a number of large public sector customers. Their business model relies on their ability to reconcile travel billings from airlines, hotels and train companies quickly so they can claim money back against their clients.
Carlson were finding this process time consuming while money was being automatically debited by suppliers.
AutoRek automatically reconciles these amounts being billed from the industry wide booking systems for airlines, hotels and train journeys to ensure that Carlson are only being billed for orders placed by their clients through Carlson's branches and that these orders have been billed to those clients.
Furthermore, because industry regulations require them to perform these checks quickly and register any disputes almost immediately, this is a business critical process that involves a lot of manual intervention. AutoRek is expected to dramatically improve the timeliness of billing, disputing of amounts billed and reduce the manpower involved in these processes.