AutoRek Collector enables debt recovery companies, debt management agencies, organisations and Local Authorities to manage their debt recovery processes much more efficiently.
Reducing the cost of collections and debt recovery while increasing debt payment levels can add significantly to your bottom line - particularly if you handle large numbers of debts. AutoRek Collector does this by:
AutoRek Collector is designed by industry experts to cope with the busiest of debt recovery operations, providing efficiency savings no matter how large the enterprise.
Flexibility and scalability means that AutoRek Collector can be used in-house or by an external agency. A flexible and powerful client reporting module means the management team is immediately updated to bottlenecks enabling fast, corrective action to occur.
Having in-depth, accurate, detailed, time stamped information easily available means less staff time spent looking for information or in dispute with debtors. Data can be easily imported from virtually any other IT system, internal or external, including Sage® & SAP®.
However simple or complex your debt collection and recovery process, AutoRek Collector can configure the software - using business rules - to automate your business process thereby increasing your efficiency. Debtor intervention cycles can be programmed to suit debt type and debtor type, and of course AutoRek Collector can conform to any legal or other compliance requirements. Threshold criteria can be set, based on debtor response, to identify exceptions and drive response escalation.
Debtor interventions, phone calls, letters and emails for example, are automatically programmed, based on the rules you set. For maximum efficiency, AutoRek Collector can be integrated with your dialer, so that staff have fast access to debtor information. AutoRek Collector can also be integrated with your letter or email production system, in-house or outsourced, providing an accurate, fully automated communication system.
Once agreed, payment plans can be scheduled and subsequent payments recorded. Any exceptions - non or late payers - can be quickly identified and further interventions planned.
Our reporting and analysis module enables continuous monitoring and improvement of your debt recovery operation. Staff efficiencies and cashflow improvements can be easily recognised. The cost of debt recovery can be measured on various criteria including individual debtor, debtor demographics, client or overall basis.
We welcome the opportunity to demonstrate where AutoRek Collector can benefit your organisation. Simply call 0845 603 3613 or contact us via email.